> For the complete documentation index, see [llms.txt](https://help.hydravision.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.hydravision.ai/products/live-analytics-and-hydra-agent/hydra-agent/reference-where-things-live.md).

# Reference: where things live

<table data-search="false"><thead><tr><th>Item</th><th>Location</th></tr></thead><tbody><tr><td>Program files</td><td><code>%LOCALAPPDATA%\HydraAgent\</code></td></tr><tr><td>Settings</td><td><code>%LOCALAPPDATA%\HydraVision\HydraAgent\config.json</code></td></tr><tr><td>Per-account settings</td><td><code>%LOCALAPPDATA%\HydraVision\HydraAgent\accounts\&#x3C;account>\config.json</code></td></tr><tr><td>System log</td><td><code>%LOCALAPPDATA%\HydraVision\HydraAgent\logs\tray.log</code></td></tr><tr><td>Account logs</td><td><code>%LOCALAPPDATA%\HydraVision\HydraAgent\accounts\&#x3C;account>\logs\worker-YYYY-MM-DD.log</code></td></tr><tr><td>Downloaded updates</td><td><code>%TEMP%\HydraAgentUpdates\</code></td></tr><tr><td>Crash report (only if startup fails)</td><td><code>%LOCALAPPDATA%\HydraVision\HydraAgent\HYDRA_CRASH.txt</code></td></tr></tbody></table>

To open any of these, paste the path into the File Explorer address bar. Your API token and cloud credentials are stored encrypted using Windows Data Protection and are only readable by your Windows user account.

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*Need more help? Contact Hydra Vision support through the customer portal and attach the relevant log files from the locations above.*